Clearer AI creation with manual controls when needed

What changed

In Automations, AI creation comes first. The manual condition and action editor is a keyboard-accessible disclosure that opens when editing or reviewing a draft.

AI creation and its result on desktop

How to use it

Choose Analyze and create an automation, or describe a rule in one sentence. Open Or build it yourself below. for manual controls.

Touch-friendly creation on mobile

Good to know

The task generation dialog now announces analysis, labels its close control, and links overlong-prompt errors to the field. Permissions and paused automation review remain in effect.

Tasks heard in chats and voice notes, with ready-made automation templates

Voice notes and messages customers send on Telegram, WhatsApp, Bale and the other channels can now be read for the work they ask for. The proposals wait on a new Proposed tasks page, and switching it on is one click on an automation template.

Product update 4 November 2026

See business results at the top of your work desk

Managers can see repeat-purchase churn, first-contact speed, visit and lead conversion, and customer spend, with a salesperson breakdown.

Product update 4 November 2026

Let AI suggest automations and work for your business

Analyze your business to create an automation without writing its conditions. Task suggestions and playbooks now use the same business description and shared knowledge.